JEN Penang Georgetown by Shangri-La - George Town
The humid air carries a scent of satay and ancient rainforest secrets. In the heart of Kuala Lumpur, neon lights dance off steel towers, while in Penang, history whispers from colorful street art. Malaysia is a vibrant reportage of cultures, where tea plantations meet crystal oceans. Scale Mount Kinabalu or hide away in a Langkawi beach house. Every traveler finds a home here, from urban suites to rustic island cabins. Secure your place in this diverse land. Your Malaysian story begins!
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JEN Penang Georgetown by Shangri-La
Magazine Road 10300 George Town Malaysia
No. of rooms
415
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
JA MS TA ZH-CN
8.3/10
Check availability
No. of rooms
415
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
JA MS TA ZH-CN
8.3/10
Deluxe King Room. Featuring contemporary Malaysian-inspired decor, this air-conditioned room opens up to views of the city. The seating area is fitted with a flat-screen satellite TV, sofa and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. There is no capacity for extra bed ;
Club King Room. Features panoramic views of historical Georgetown, this air-conditioned room opens up to views of the city. The seating area is fitted with a flat-screen satellite TV, a sofa and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. A pillow menu is available. Guests enjoy access to the Club Lounge. Our Club Lounge on Level 16 is open daily from 11am to 9pm. Guests can enjoy all-day refreshments, evening drinks and snacks at the Club Lounge as well as to check-in and check-out during the operation hours. Breakfast will be served at Café Jen on Lobby Level. There is no capacity for extra bed ;
Deluxe Twin Room. Featuring contemporary Malaysian-inspired decor, this air-conditioned twin room opens up to views of the city. The seating area is fitted with a flat-screen satellite TV, a sofa and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. There is no capacity for extra bed ;
Club Twin Room. Features panoramic views of historical Georgetown, this air-conditioned twin room opens up to views of the city. The seating area is fitted with a flat-screen satellite TV, a sofa and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. A pillow menu is available. Guests enjoy access to the Club Lounge. Our Club Lounge on Level 16 is open daily from 11am to 9pm. Guests can enjoy all-day refreshments, evening drinks and snacks at the Club Lounge as well as to check-in and check-out during the operation hours. Breakfast will be served at Café Jen on Lobby Level. There is no capacity for extra bed ;
One-Bedroom Apartment. This contemporary-style air-conditioned one-bedroom apartment features panoramic views of historic George Town. The seating area is fitted with a flat-screen satellite TV, a sofa and a working desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Guests enjoy access to the Club Lounge. Our Club Lounge on Level 16 is open daily from 11am to 9pm. Guests can enjoy all-day refreshments, evening drinks and snacks at the Club Lounge as well as to check-in and check-out during the operation hours. Breakfast will be served at Café Jen on Lobby Level. Super comfy king sized bed and 1 sofa bed for a third person. Spacious floorplan with a separate bedroom and living area. Equipped with a modern kitchenette, washing machine and 2-door refrigerator ;
Club Family Room. This contemporary-style air-conditioned family room features panoramic views of historic George Town. The seating area is fitted with a flat-screen satellite TV, a sofa and a working desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Guests enjoy access to the Club Lounge. Our Club Lounge on Level 16 is open daily from 11am to 9pm. Guests can enjoy all-day refreshments, evening drinks and snacks at the Club Lounge as well as to check-in and check-out during the operation hours. Breakfast will be served at Café Jen on Lobby Level. ;
Family Room. This contemporary-style air-conditioned family room features panoramic views of historic George Town. The seating area is fitted with a flat-screen satellite TV, a sofa and a working desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. ;
Executive Suite. This suite has a satellite TV, soundproofing and seating area. Guests enjoy access to the Club Lounge. Our Club Lounge on Level 16 is open daily from 11am to 9pm. Guests can enjoy all-day refreshments, evening drinks and snacks at the Club Lounge as well as to check-in and check-out during the operation hours. Breakfast will be served at Café Jen on Lobby Level. ;
Two Deluxe Rooms Inter-Connecting. This room type includes 2 rooms which are inter-connecting. These rooms feature a Deluxe King room connecting with a Deluxe Twin room.
JEN Penang Georgetown by Shangri-La is located in the heart of the UNESCO World Heritage Site of Georgetown, next to the KOMTAR building, 1st Avenue Shopping Mall and Prangin Mall. It offers an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available throughout the property.
It is 500 metres to 5D Interactive World, while Upside Down Museum and Dark Mansion - 3D Glow In The Dark Museum are within 600 metres of the property. Penang International Airport is 17.8 km away.
Rooms and suites at JEN Penang Georgetown by Shangri-La feature modern Malaysian décor. Large bay windows provide views of the city. Each room is equipped with a cable TV and safety deposit box.
Guests can approach the 24-hour front desk for tour arrangements, ticketing and concierge services. For relaxation, guests can make use of the sauna and steam room. The 24-hour health club boasts of modern equipment. Other facilities include a salon and business centre.
Buffet breakfast is available at the hotel. Cafe Jens menu consists of international dishes with local influences. Light meals and refreshments are served at the Lobby Lounge.
The hotel day starts from hour 15:00 and ends at 12:00.
Lift access is not available from basement car park to hotel’s lobby but accessible with a short flight of stairs. Guest can off their bags at the hotel’s main entrance.
Important Notice :
Hotel parking bays are subject to availability and hotel is not able to guarantee parking forguest vehicles.
Hotel JEN Penang is committed to providing its guests and associates with a smoke-free environment from 1 June 2022 onwards.
-Smoking, including vaping and e-cigarettes, is not permitted in the guest rooms or any other areas within the hotel.
-Although smoking is not permitted within hotel buildings themselves, guests who smoke are permitted to do so outside in Designated Smoking Areas.
A tourist tax of MYR 10 per room per night is applicable toforeign guests . This tax is not included in the room rate and is collected at the property upon check-in from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Parking is subject to availability due to limited spaces.
Sun loungers or beach chairs
Access to health care professionals
Visual aids: Braille
Key access
Currency exchange
Key card access
Non-smoking throughout
CCTV outside property
Air conditioning
Kids' pool
Fitness/spa locker rooms
Sauna
Lower bathroom sink
Shallow end
Coffee house on site
First aid kit available
Property is cleaned by professional cleaning companies
Invoice provided
Express check-in/check-out
Breakfast in the room
Tour or class about local cultureadditional charge
Steam room
Accessible parking
Non-smoking rooms
Spa and wellness centreadditional charge
Security alarm
Smoke alarms
Outdoor pool (all year)
Fax/photocopyingadditional charge
Luggage storage
Business centre
Private check-in/check-out
Car hire
Swimming pool
Tour desk
Laundryadditional charge
Packed lunches
Vending machine (snacks)
Sun umbrellas
Screens or physical barriers placed between staff and guests in appropriate areas
Designated smoking area
Cashless payment available
Physical distancing rules followed
Fire extinguishers
Facilities for disabled guests
Staff follow all safety protocols as directed by local authorities
Physical distancing in dining areas
Snack bar
Airport pick upadditional charge
WiFi available in all areas
Daily housekeeping
Wheelchair accessible
Family rooms
Babysitting/child servicesadditional charge
Parking garage
Parking on site
24-hour front desk
Spa/wellness packages
Outdoor pool
Meeting/banquet facilitiesadditional charge
Concierge service
Special diet menus (on request)
WiFi
Lift
Airport shuttle
Use of cleaning chemicals that are effective against Coronavirus
Wine/champagneadditional charge
Food can be delivered to guest accommodation
Emergency cord in bathroom
Safety deposit box
Guests have the option to cancel any cleaning services for their accommodation during their stay
Parking
Free WiFi
Toilet with grab rails
Face masks for guests available
Table tennis
CCTV in common areas
24-hour security
Airport shuttle (additional charge)
Internet services
Raised toilet
Delivered food is securely covered
Linens, towels and laundry washed in accordance with local authority guidelines
Indoor play area
Kids' mealsadditional charge
Process in place to check health of guests
Vending machine (drinks)
Restaurant
Airport drop offadditional charge
Happy houradditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Guest accommodation is disinfected between stays
Fitness
Room service
Ironing serviceadditional charge
Fitness centre
Dry cleaningadditional charge
